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Senior Parking Services Officer

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Requisition Details

Position Information

Position Title Senior Parking Services Officer
How many positions are you recruiting for? 1
Campus District (All Campuses)

Position Summary Information

Definition

Parking and Traffic Services, a division of the District Police Department, is seeking a talented individual to fill the position of Senior Parking Services Officer.

Comprised of two colleges, West Valley College and Mission College, we are located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate our two colleges for our friendly staff and supportive atmosphere.

The purpose of this position is to organize, assign, and review the work of assigned staff working in the district’s parking services program; to perform specialized parking service duties; and to provide technical support to the Manager, Parking and Traffic Operations.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.

Assignment

100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of March 26, 2018. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit.

Work location: District offices, located on the West Valley College campus, Saratoga, CA.

This position may be assigned to either Mission College or West Valley College, or re-assigned from one College to the other.

Salary and Benefits

Anticipated Hiring Range:

  • $4,377 – $ 4,762 monthly (WVMCEA Salary Schedule, Range 56, Steps A-C).

Benefits include:

  • Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 12 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Educational growth incentive program from $40 to $200 monthly.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.
  • Position is union affiliated with required dues.
Minimum Qualifications

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

1. Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

2. Equivalent to an Associate’s degree from an accredited college with major coursework in business, general education, or a related field.

3. Two years of responsible journey experience as a parking enforcement officer, community service officer, or related position with significant public interaction.

License and Certificate:

  • Possession of, or ability to obtain, an appropriate, valid California driver’s license.
Desired Qualifications

None

Knowledge and Abilities

Knowledge of:

  • Principles and practices of technical and functional oversight and training.
  • Pertinent federal, state, local, and district parking and traffic laws.
  • Principles and practices of parking enforcement.
  • Safe and effective methods and techniques of traffic control.
  • Basic math, accounting and statistical practices; research methods and techniques.
  • Parking pay station maintenance and operation.
  • Applicable radio codes and procedures.
  • Modern office procedures, methods, and equipment, including computers and applicable software.

Ability to:

  • Provide technical and functional oversight over assigned staff and effectively train staff.
  • Perform the most complex duties related to parking enforcement.
  • Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve issues for the public and with staff.
  • On a continuous basis, sit at desk or in vehicle for long periods of time; intermittently twist to reach equipment surrounding desk; walk and stand to perform foot patrol of parking lots; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 50 pounds or less.
  • Operate a vehicle in a variety of traffic conditions.
  • Utilize electronic citation writing device; operate parking pay stations.
  • Safely direct vehicle traffic during all weather conditions and at all times of day.
  • Use sound judgment in recognizing scope of authority.
  • Operate and use modern office equipment including computers and applicable software.
  • Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
  • Utilize appropriate safety procedures and practices for assigned duties.
  • Communicate effectively orally and in writing.
  • Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
  • Establish and maintain effective, cooperative, and collaborative working relationships with others.
  • Pass a detailed background investigation.
Examples of Duties and Responsibilities

Duties may include, but are not limited to, the following:

  • Oversee field operations in the parking services division of the police department; plan, prioritize, and review the work of staff assigned to a variety of parking services functions.
  • Develop schedules and methods to accomplish assignments ensuring work is completed in a timely and efficient manner; recommend program goals and objectives, performance standards, and internal policies and procedures to the division manager.
  • Participate in evaluating the activities of staff, recommending improvements and modifications.
  • Develop, improve, provide, and coordinate field training for parking services officers; ensure that assigned staff understand policies and procedures; work with employees to correct deficiencies.
  • Oversee the collection of revenue from the parking payment machines; may collect and transport cash.
  • Oversee the repair and replacement of parking payment machines; coordinate servicing of parking vehicles.
  • Coordinate closure of parking lots, roadways, walkways and paths for special events or construction needs, or in conjunction with police command staff during emergencies; coordinate parking lot and roadway maintenance and repair.
  • Perform traffic and pedestrian control during special events or high traffic periods on campus; respond to traffic accidents or other emergencies to provide traffic and pedestrian control, or as requested by a police officer.
  • May assist sworn police officers with building or campus evacuations when needed.
  • Patrol parking lots and campuses on foot or in vehicle to ensure the safety and security of the campus, ensure safe egress and degrees of vehicles, and to deter illegal parking or other illegal activities; issue written warnings or parking citations; appear and testify in court regarding parking citations.
  • Create and implement division operation plans and traffic control plans for special events, including Levi’s Stadium events; set up appropriate signage and traffic/pedestrian control devices for traffic flow.
  • Attend and/or serve on various committee and workgroups for special events and construction mitigation, serving as representative for the parking services division and/or the police department.
  • Participate in the selection of hourly staff; may conduct background investigations of prospective employees.
  • Complete detailed reports of assigned activities; ensure that information is documented according to department procedures; review and approve reports of incidents submitted by hourly staff.
  • May recover, store, and impound vehicles; remove abandoned vehicles on the college campuses.
  • May be required to wear a uniform.
  • Build and maintain positive working relationships with co-workers, other district employees, and the public using principles of good customer service.
  • Foster an environment that embraces diversity, integrity, trust, and respect.
  • Be an integral team player, which involves flexibility, cooperation, and communication.
  • Perform related duties as assigned.
Working Conditions

Not applicable

Other Duties
Physical Demands

Not applicable

Applicant Information

APPLICATION INFORMATION:

  • Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Supplemental application questions; (3) Resume; (4) Unofficial copies of transcripts, if requested; (5) Cover letter and/or reference list, if requested; and (6) Any requested licenses or certificates, if applicable.
  • All sections of the online application, including Education and Educational Work History, must be completed thoroughly.
  • Supervisor(s) name(s) and telephone numbers must be included in the application.
  • Incomplete applications will not be considered.
  • Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.
  • The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.

ABOUT TRANSCRIPTS:

  • If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements.
  • Should the minimum qualifications state “any combination equivalent to,” then additional relevant work experience may substitute for education. In this case, please upload a document stating such in the Required Transcripts document field.
  • Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
  • Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application.
  • If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store; then attach the electronic version of your transcript to this online application.
  • Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.

For assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: (408) 741-2653 Fax: (408) 867-9059
Email: Jobs@wvm.edu

Selection Process

SELECTION PROCESS INFORMATION:

  • After the deadline date, a committee will review and evaluate applications and supporting materials to select the applicants to be interviewed. Meeting the minimum qualifications does not assure the candidate an interview.
  • All candidates will receive an e-notification to acknowledge receipt of their application materials. If not contacted within 3-6 weeks following the close of the recruitment, no suitable match was determined at this time.
  • Travel expenses to attend first-level interview are the responsibility of the candidate.
  • Application materials become the property of the District and will not be returned or duplicated.
  • The District may choose to re-advertise or indefinitely delay filling a position. Some positions may include first and second level interviews.
  • The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.
  • Any tentative verbal offer of employment is contingent upon formal approval of the college Governing Board.
  • Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.

EEO STATEMENT:
West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws.

Special Instructions to the Applicant

Posting Detail Information

Posting Number FY17/18-756FT
Open Date 01/09/2018
Close Date 02/05/2018
Open Until Filled No

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. Transcripts
Optional Documents
  1. Additional Supporting Documentation
  2. Other Related Licenses or Certificates