Skip to Main Content

Research Analyst, Office of Research, Planning & Institutional Effectiveness

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply for this Job link/button.

If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.

Requisition Details

Position Information

Position Title Research Analyst, Office of Research, Planning & Institutional Effectiveness
How many positions are you recruiting for? 1
Campus Mission College

Position Summary Information


The Office of Research is seeking a talented individual to fill the position of Research Analyst.

Mission College is located in the heart of Silicon Valley. Our staff and faculty are among the most qualified in the state and our students appreciate the college for its friendly staff and supportive atmosphere.

To perform a variety of highly skilled professional work in the design and conducting of research and analysis projects, identifying data sources, and extracting and analyzing data in support of an assigned campus department or division; and to provide professional level technical support to end users and an assigned supervisor.

Applicants who possess the knowledge, skills, and life experiences to address the cultural and educational needs of a culturally diverse student population are encouraged to apply.


100% of full time, 37.5 hours per week, 12 months per year, with anticipated start date of May 7, 2018. Schedule may change to include some evening or weekend hours, as needed. This position is a member of the West Valley-Mission Classified Employees Association (WVMCEA), Office, Technical & Business Services Employee Unit.

Work Location: Mission College, Santa Clara, CA.

Salary and Benefits

Anticipated Hiring Range:

  • $6643 –$7276 monthly (WVMCEA Salary Schedule, Range 75, Steps A-C).

Benefits include:

  • Employer-contributed medical, dental and vision for employee, spouse, and/or dependents.
  • Employer-paid long term disability for employee.
  • Voluntary life insurance.
  • 13 paid holidays, plus 1 floating holiday annually; paid non-workdays between Christmas and New Year.
  • 10 days vacation leave accrued annually; rate increases step-wise up to maximum 22 days vacation leave accrued annually.
  • 12 days sick leave accrued annually.
  • Personal necessity leave and personal business leave.
  • Educational growth incentive program from $40 to $200 monthly.
  • $500 longevity award annually after 10 years of service and $1,000 longevity award annually after 15 years of service.
  • CalPERS retirement.
  • Position is union affiliated with required dues.
Minimum Qualifications

Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

1. Understanding of, and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.

2. Experience:
Two years of responsible statistical and research experience.

3. Education:
Equivalent to a Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, statistics, social science, computer science, or a related field.

Desired Qualifications
  • Experience with relational databases
  • Experience with social science research methods
  • Experience in educational research
  • Experience with educational enterprise systems such as Datatel or Banner
Knowledge and Abilities

Knowledge of:

  • Pertinent federal, state, and district laws, codes and regulations.
  • Methods and techniques of complex research, statistics, data collection and analysis, including survey methods.
  • Tools, techniques and terminology used in statistical data analysis.
  • Principles and practices of modern office management and recordkeeping.
  • Software programs and database systems relevant to research applications.

Ability to:

  • Plan, coordinate and conduct research, analytical studies and surveys related to assigned department programs and activities.
  • On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures.
  • On a continuous basis sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone; write or use a keyboard to communicate through written means; and lift or carry weight of 10 pounds or less.
  • Provide information and analyses in verbal or written form to district administrators, faculty and staff; make oral presentations.
  • Collaborate with and review the work of others.
  • Maintain comprehensive databases; coordinate software or database problems with information technology staff.
  • Analyze existing work processes and develop improved methodologies and procedures.
  • Provide technical and functional supervision to assigned staff.
  • Function as project manager, providing liaison to other district and/or college faculty and administrators.
  • Use sound judgment in recognizing scope of authority.
  • Operate and use modern office equipment including computers and applicable software.
  • Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
  • Utilize appropriate safety procedures and practices for assigned duties.
  • Communicate effectively orally and in writing.
  • Relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy.
  • Establish and maintain effective, cooperative, and collaborative working relationships with others.
Examples of Duties and Responsibilities

Duties may include, but are not limited to, the following:

  • Plan, coordinate, conduct and analyze administrative and operational analysis and studies; conduct qualitative research; recommend solutions based on findings.
  • Design, develop, and coordinate implementation and evaluation of departmental administrative and operational systems and procedures.
  • Maintain the assigned website; research request work order system and prioritize requests; monitor research office budget, including managing purchase orders.
  • Create and maintain databases from a variety of internal and external sources; monitor development and input of data.
  • Interpret, evaluate and clarify research requests to determine data sources and informational sources.
  • Conduct focus groups; give oral presentations.
  • Identify, troubleshoot, and resolve inquiries on external and internal research data from both internal and external sources.
  • Monitor and analyze changes to laws, regulations, and procedures relative research projects; interpret, explain, and disseminate information on pertinent regulations to administrators, faculty and staff; fulfill external reporting requirements.
  • Provide leadership and coordination of assigned research projects; liaison with other district and/or college departments and divisions, faculty and administrators to ensure updated information is available and presented on web site.
  • Coordinate, review work of, and collaborate with, technical and administrative support staff and students.
  • Provide support for college planning process; coordinate information and resources for department administrators and faculty.
  • Prepare, administer, analyze and maintain a variety of college reports and surveys.
  • Build and maintain positive working relationships with co-workers, other district employees, and the public using principles of good customer service.
  • Foster an environment that embraces diversity, integrity, trust, and respect.
  • Be an integral team player, which involves flexibility, cooperation, and communication.
  • Perform related duties as assigned.
Working Conditions
Other Duties
Physical Demands
Applicant Information


  • Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Resume; (3) Unofficial copies of transcripts; (4) Cover letter and/or reference list, if requested; and (5) Any requested licenses or certificates, if applicable.
  • All sections of the online application, including Education and Educational Work History, must be completed thoroughly.
  • Supervisor(s) name(s) and telephone numbers must be included in the application.
  • Incomplete applications will not be considered.
  • Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment.
  • The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely.


  • If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements.
  • Should the minimum qualifications state “any combination equivalent to,” then additional relevant work experience may substitute for education. In this case, please upload a document stating such in the Required Transcripts document field.
  • Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
  • Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application.
  • If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store; then attach the electronic version of your transcript to this online application.
  • Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts.

For assistance, contact:
Office of Human Resources, Attn: Recruitment
14000 Fruitvale Ave, Saratoga, CA 95070
Phone: (408) 741-2174 Fax: (408) 867-9059

Selection Process


  • After the deadline date, a committee will review and evaluate applications and supporting materials to select the applicants to be interviewed. Meeting the minimum qualifications does not assure the candidate an interview.
  • All candidates will receive an e-notification to acknowledge receipt of their application materials. If not contacted within 3-6 weeks following the close of the recruitment, no suitable match was determined at this time.
  • Travel expenses to attend first-level interview are the responsibility of the candidate.
  • Application materials become the property of the District and will not be returned or duplicated.
  • The District may choose to re-advertise or indefinitely delay filling a position. Some positions may include first and second level interviews.
  • The District reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants.
  • Any tentative verbal offer of employment is contingent upon formal approval of the college Governing Board.
  • Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.

West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws.

Special Instructions to the Applicant

Posting Detail Information

Posting Number FY17/18-768FT
Open Date 03/06/2018
Close Date 04/03/2018
Open Until Filled No

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Describe your experience with qualitative and quantitative research. What are your areas of expertise? Describe specific projects where you have used your research skills. Please indicate whether the experiences were based on your individual efforts or included collaboration with others.

    (Open Ended Question)

  2. * This position requires not only high level research and analysis skills, but also the ability to present complex data in a manner that is easily understood by and accessible to a range of nontechnical audiences. Please provide an example of a research brief, report, or presentation that demonstrates your abilities to present and display data and convey its meaning.

    (Open Ended Question)

  3. * Please rate your level of proficiency using Microsoft Excel
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  4. * Please rate your level of proficiency using Microsoft Outlook
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  5. * Please rate your level of proficiency using Microsoft Word
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  6. * Please rate your level of proficiency using Microsoft Access
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  7. * Please rate your level of proficiency using Microsoft PowerPoint
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  8. * Please rate your proficiency in SQL
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  9. * Please rate your level of proficiency in using SPSS/SASS/R, or other statistical packages
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  10. * Please rate your proficiency in using Tableau
    • High level of proficiency
    • Above average
    • Average ability
    • Fair/little experience
    • No experience
  11. * Please list other software programs you are proficient and/or familiar with (note: we do not expect candidates to be experienced in all of these areas)

    (Open Ended Question)

  12. * Describe your experience with database management and related data collection, verification, scrubbing, manipulation, and analysis. In describing these experiences, please indicate whether the experiences were based on your individual efforts or included collaboration with others.

    (Open Ended Question)

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. Transcripts
Optional Documents
  1. Additional Transcripts
  2. Other Related Licenses or Certificates